Privacy Policy

What information is collected from you?

Mel Eves collects information about you when you place an enquiry or an order for any of my services.

I also collect information when you voluntarily submit emails, telephone calls, text messages or provide feedback or comments to any articles or newsletters that I may publish.

Any interaction with this website is collected anonymously by using cookies.

Do I use Cookies?

Yes, I collect browsing statistics such as date visited, time on website and area locations, etc.

This information is used to track visitor use of the website and to compile statistical reports on website activity.

Your interaction with this website is collected using cookies by Google as part of Google Analytics and is protected under their standard privacy policy here.

How do I use your information?

Mel Eves uses your information to process your enquiries or orders and to contact you regarding any enquiry, order or account issues.

I never distribute or publish any of your information without your explicit authorisation.

How do I store your information?

Mel Eves stores your information electronically on a bespoke database.

This password protected database is controlled solely by Mel Eves.

A backup of this database is performed periodically onto a password protected and encrypted storage media.

Hard copy (paper) accounts records are stored in relation to the HMRC regulations.

All expired information is regularly reviewed and suitably destroyed as appropriate.

How do I market?

Mel Eves utilises marketing media such as a website, social media and distributed publications.

I do not use cold calling or unauthorised mailing techniques and primarily rely on customers voluntarily contacting me directly.

Do I change my privacy policy?

Yes, Mel Eves will regularly review the privacy policy and will update any changes made on this website.

Is your information accessible?

GDPR gives you have the right to request a copy of all information that Mel Eves holds about you.

If you would like to request a copy of the information I hold about you, please email me at:

You also have the right to change or remove any information I hold about you.

Mel Eves Privacy Policy last reviewed and updated 25th September 2018.